Refund & Cancellation Policy

Last updated: 9 October 2026

Donations are voluntary and are generally not refundable once made.

When we will refund

For online donations made to QS Foundation through this website, we will refund the amount if:

  • you were charged more than once for the same donation,
  • an incorrect amount was charged due to a technical error, or
  • there was a fraudulent transaction on your card or account.

How to request a refund

Email qsfoundationofficial@gmail.com within 7 days of the donation with your name, date, amount and transaction ID. Approved refunds are returned to the original payment method, usually within 7 to 10 working days.

Recurring donations

You can cancel a monthly donation at any time from your account or by emailing us. Cancellation stops future payments; past payments are not refunded.

Donations to partner trusts

Donations paid directly to a partner trust by UPI or bank transfer are not processed by us. Please contact that trust for any refund request.